Hardware Support, Troubleshooting and Repair
We troubleshoot and repair any hardware that’s currently not working properly. We can even provide replacements if necessary.
Software Installation and Support
The only thing that is more tedious than installing today’s complex applications is keeping up with the necessary upgrades. We can load and optimally configure all your new programs, and make sure that all your applications are up-to-date.
Software Troubleshooting
If your software is not functioning properly, we can troubleshoot the root cause of your problems and get your system humming again fast.
Hardware Upgrades
If the PCs on your network take forever to boot up, or if your programs are running slowly, your computers may need a memory upgrade. Often, there’s no need to purchase a whole new system. We can outfit your current PCs with more memory, new cd-rw drives, larger, faster hard drives, faster video cards, or any other upgrades you may need.
Internet and Email Setup and Assistance
Modern office environments rely on increasingly complex arrangements of email, internet, remote data access and portable/handheld web browsing capabilities. We’re up on all the latest gadgets and innovations. More importantly, we have the expertise to combine all these new functionality into a seamless work environment, whether your employees are working in the office or in the field.
Virus Protection and Internet Security
With all the viruses out there, not to mention the scammers and spammers trying to gain access to your private data through spyware, adware, malware, and other necessities you need the kind of bullet-proof virus protection and internet security tools that we specialize in providing to our clients. And if you’ve been infected, we can scrub your system clean and make sure it doesn’t happen again.
Networking
Networked computing is at the core of almost all business operations. Each of your employees needs to be in constant contact with each other and all your vital documents, to ensure that they can collaborate on projects in the most productive and efficient manner. We have the networking experts that can help make sure your system operates at peak performance.
Regular Cleaning and Maintenance
Few people realize how important it is to keep their sensitive electronic components clean and dust free. We offer regular cleaning and maintenance services, to ensure your PCs keep working the way it should.
Independent Advice and Consulting
Purchasing new computing equipment can be a minefield for business owners. You want to get hardware and software that will actually serve the needs you have, but you also need to be as cost-conscious as possible. And who has time to do the necessary research when you have a business to run? Our clients trust us for honest, unbiased advice.
Training
The most expensive and sophisticated technology available is literally useless to your business if your employees don’t know how to use it. We provide clear, focused training on all hardware and software, so that you can be sure your company is using all its technology tools as productively as possible.
Website Development
Does your business need a website? We offer professional, affordable website design solutions, as well as hosting and updates to your website. We take the guesswork, and the legwork, out of creating and maintaining your business web presence.
VoIP: Internet Phone Service
Every small business needs an affordable, professional communications solution. Today’s IP-based telephony systems are light years ahead of older proprietary phone systems, and make it easy to add features that were once available only on the most expensive phone solutions. IP Telephony systems can start under $1000 depending on the features desired.
Backup & Disaster Recovery
It’s something no business owner wants to think about: What would happen if tomorrow all your data were gone? All your client records, emails, documents, accounting files, artwork, and HR files gone? History tells us that almost half (43%) of business who suffer catastrophic data loss will never reopen, and even more will be out of business within a year. Small businesses are among the most vulnerable because too-often they lack full-time IT support, which means backups may not be running, or may not be backing up all critical files.
Cloud Computing (SaaS)
SaaS is just a fancy way to talk about software on-demand. Many applications, including customer databases, Exchange & general email, SharePoint collaboration tools, Blackberry services, and web meeting software just to name a few, can be easily hosted elsewhere and accessed via the internet. This means you can access them from any web-enabled PC and you don’t have to worry about maintaining your own servers or backing up your data the host provider takes care of that for you.